Attention at the cash register: The multiple mandate for payments is so dangerous!

Attention at the cash register: The multiple mandate for payments is so dangerous!

in the German drugstores, especially for chains such as Rossmann and DM, the payment method is an increasingly important topic. Customers are required, especially when paying cashless, which has gained popularity in times of digital transformation and coron apandemia. According to Derwesten.de , however, a risk can arise in the form of multiple mandates via the girocard. This payment method allows traders without the customer's consent to book future payments directly.

The handling takes place via the electronic direct debit (SEPA-Elv), in which a one-time signature is sufficient to also authorize higher amounts. This practice is already used by drugstore chains such as Rossmann and Alnatura, while big names like Edeka and Rewe avoid offering such mandates. This development arouses concerns from the consumer center of North Rhine -Westphalia. They warn that many customers are not sufficiently informed about the scope of their consent.

security concerns and right of withdrawal

A central point of the discussion revolves around the security of the multiple mandate. Customers should pay close attention to the information on the card reader at the cash register in order to avoid unwanted debit. In the event of theft, there is a risk that third parties can pay high amounts without contact. In the case of reports, it is imperative to apply for a kuno blocking notification from the police to ensure protection against electronic direct debits. This is in an article by RuHR24.de

consumers have the right to revoke the multiple mandate in writing at any time, but it remains an uncertainty about how this cancellation is actually accepted and implemented across industries. In the event of problems, customers may have to communicate directly with the payment processor's collection offices.

trends in payment transactions and consumer behavior

The diversity of payment in Germany is becoming increasingly extensive because cashless payment methods are becoming more important. In 2023, around 51 % of all purchases in Germany were paid in cash, which tends to decrease, while card payments and digital solutions increase. Debit cards are the most popular cashless payment method and make up 27 % of the transactions, so Stripe.com .

In the mobile world, there is a growing interest in contactless payment methods. This development is not only driven by the changed consumer preferences, but also through technological advances that offer faster and more convenient payment options. Dealers are asked to react to these trends in order to operate their customers' preferences. An analysis of the target group and the offer of a wide range of payment methods, including digital wallets, can be crucial.