Bakery fraud? Horgenzeller fights after painful bread incident!

Bakery fraud? Horgenzeller fights after painful bread incident!

Horgenzell, Deutschland - The Bulling family from Horgenzell is a big fan of the spelled fit bread of their local bakery. But an incident on March 3, 2025, Rose Monday, has transformed its joy through the baked goods into a nightmare. Stephan Bulling, who enjoyed the bread, suddenly suffered violent pain in the left eye and in the temple. He suspected that he had bitten on a hard piece of stone or metal and accidentally swallowed the foreign body.

The incident occurred around 2:30 p.m. Bulling immediately went to the dental emergency service in Oberzell, where he opened that his left incisor was splintered over the root. The cost of the treatment was around 1200 euros, of which Bulling finally had to bear around 800 euros. He turned to the bakery to report the incident. This handed over the case to her insurance.

insurance refuses payment

During the processing of the case, Bulling did not require compensation or loss of earnings, but only the coverage of his treatment costs. At the end of April, however, he received the announcement that the insurance would not pay because he lacks the proof of the foreign body in the bread. The bakery also rejected an assumption of costs, based on the assessment of the insurance. The managing director of the bakery confirmed that there is no satisfactory solution for the incident. He also pointed out that complaints in the bakery are rare and most customers give honest feedback.

Since the situation remains unsolved, Bulling plans to take legal action, no agreement should be reached.

rights of patients

In the event of unresolved conflicts, appraisers or arbitration boards can be consulted. In particular, statutory health insurers have the option of asking the health insurance company in the denture in the event of unexplained. These procedures are intended to help patients find an appropriate solution to their problems.

In this specific case of Stephan Bulling, a legal discussion could be one of the last options to obtain (financial) compensation for the treatment suffered and to provide completely clear evidence of the incident in the bread. It remains to be seen how the situation will develop.

family Bulling and the bakery concerned see themselves in a difficult location, but the following steps could possibly bring light into the dark: legal assistance to assert the claims or to take further clarification measures via the relevant bodies. After all, dental health is one of the essential aspects of our life.

The tooth device that Bulling has visited strives to make the visit as comfortable and painless as possible. Here, patients of all ages are warmly welcomed. According to Ohcde , qualified employees are available to answer questions about dental health, treatment options and financing questions.