Doctor's appointments in Berlin: A slow seller? Press conference on July 9th!
Hybrid press conference by KV Berlin on July 9, 2025: Addressing doctor's appointments, waiting times and regional differences.

Doctor's appointments in Berlin: A slow seller? Press conference on July 9th!
On July 1, 2025, the Association of Statutory Health Insurance Physicians (KV) Berlin is inviting you to a hybrid press conference that will deal with a topic that is on the minds of many: the allocation of doctor's appointments in the federal capital. Making appointments is a hot topic - long waiting times, regional differences and the burden on practices are just some of the challenges that are discussed. The event will take place on Wednesday, July 9, 2025, from 12:00 p.m. to 1:00 p.m., either virtually via Zoom or on site at KV Berlin, as kvberlin.de reports.
The focus is particularly on problems with access to medical appointments. The Association of Statutory Health Insurance Physicians would like to point out the reasons for the delays and emphasize the role of patient service 116117 as a central contact point. Here it is important to take a differentiated look at the different disciplines and regional conditions. The planned experts are no strangers: Dr. Burkhard Ruppert, Dr. Christiane Wessel and other KV specialists will be there to discuss the challenges and possible solutions.
Insights into the healthcare system
The supply situation in Berlin will also be an issue, as will how to deal with complaints, no-shows and the availability of appointments. These aspects are crucial to sustainably improve the quality of medical care. The influences of remuneration and budgeting on care are also on the agenda. Here the KV will talk about funding measures for new practices and ensuring supply, a particularly important topic in times of impending shortages.
For accreditation it is necessary to register by email to presse@kvberlin.de. Interested parties can also submit preliminary questions on the topic until July 7, 2025, at 5:00 p.m. As if that weren't enough, important information and press material will be made available in good time before the event so that participants can prepare well.
116117 as a central service point
The relevance of patient service 116117 is particularly emphasized in this context. Citizens can use this number to find medical consultation hours and book appointments. To make the most of this, certain personal information is required and will be collected in accordance with the Privacy Policy. The purpose of data processing is to provide and improve the services, as explained on 116117-termine.de.
Some of the data collected is information about the operating system, browser type and IP address to ensure smooth use of the services. The National Association of Statutory Health Insurance Physicians (KBV) and the Associations of Statutory Health Insurance Physicians are leading the charge here and guarantee data protection, which is an important concern for many users. The uncomplicated use of the services is also strengthened by the possibility of using an operator code or a postal code for authentication.
Find out more details and offers on the on-call practices website at Fertigspraxen.116117.de. There, anyone interested can find everything about medical care and the current status in the practices.