The future of administration: AI revolutionizes the exchange between district administrators!

The future of administration: AI revolutionizes the exchange between district administrators!

An interesting meeting was held recently in Brandenburg when Dr. Christian Schulze Pellengahr, District Administrator of the Coesfeld district, traveled to Berlin for the NRW district council conference and then visited the partner group Ostprignitz-Ruppin. In Kyritz he met to take part in the management conference of the Ostprignitz-Ruppin district administration. The central theme of this conference? The opportunities and possibilities of using artificial intelligence (AI) in administration, such as Kreis-coesfeld.de

This discussion has its urgency, because authorities are under pressure in view of the demographic change and digitization to find solutions in order to make their processes more efficient. There was also a reference to this situation in the study, which was led by Steffen Braun at Fraunhofer IAO. It emphasizes how KI can revolutionize administrative processes in order not only to make the work of employees easier, but also to offer the citizens a better service.

administrative processes in change

The conference in Kyritz enabled Dr. Schulze Pellengahr to share his experiences with AI in the Coesfeld district administration. Questions about specific applications were dealt with in various specialist lectures. According to the study mentioned above, these range from chatbots and personal voice assistants to service robots who act as digital assistants. The discussion about safe identity management methods and the background administration for the processing, which should benefit the efficiency of the administration, is also particularly exciting

However, the challenges should not be underestimated. The use of AI requires careful legal, technical and ethical considerations, such as municipal-digital-forum.de For example, AI systems can take on routine activities and thus relieve personnel. This leaves more time for strategic tasks, and citizens can hope for faster and more precise answers to their inquiries.

outlook in the future

The study by the Fraunhofer IAO also offers three future scenarios for the world of work with AI: an administration that is dominated by AI systems, a AI-based surveillance state and the constructive combination of human and artificial intelligence. Dr. Schulze Pellengahr emphasizes the importance of regular exchange with colleagues, such as recently with District Administrator Ralf Reinhardt, which is also of crucial importance in circles to work together on these challenges.

However, the implementation of AI in public administration remains a complex task that requires clear framework conditions. Binding standards and security measures are necessary to exploit the full potential of AI. Municipal use could not only increase efficiency, but also significantly improve the requirements of bourgeois service. It is due to those responsible to take the right way.

Together these approaches will direct the administration in a future -oriented direction. We can be excited to see how the ideas about artificial intelligence develop and what changes it will bring in the administration.