Online shopping in sight: shocking defects in product safety!

In Gotha zeigt eine Untersuchung des Verbraucherzentrale Bundesverbands Mängel bei Produktinformationen im Online-Handel auf.
In Gotha, an investigation by the Federal Association of Bundesverband shows defects in product information in online trading. (Symbolbild/NAG)

Online shopping in sight: shocking defects in product safety!

Gotha, Deutschland - Today, an investigation by the Federal Association of the Federal Association has revealed alarming defects in the implementation of the digital service Act (DSA). These weaknesses affect the protection of consumers in particular: inside on online marketplaces, where uncertain products are still a global problem. The results of the analysis show that on 30 checked product pages, including well -known providers such as Amazon, Temu and Kaufland, there are often important statutory information on dealers and manufacturers. Gotha Aktuell reports that not one of these pages completely provides all compulsory information.

Missing information concerns the name, address, telephone number and the e-mail address of the dealers, among other things. Security and warnings are often incomplete or even contradictory. Consumer advocates from Europe and the USA therefore require a significant tightening of the protective measures. Consumers: inside must be able to rely on the fact that the products offered to them are safe. The Transatlantic Consumer Dialogue (TACD) emphasizes that legislative measures are urgently necessary to efficiently close these gaps.

The Digital Services Act and its challenges

The Digital Services Act, which has been in force since February 17, 2024, is intended to move digital service providers to more transparency and responsibility towards consumers: inside. This legal framework obliges providers to create a safe online environment and protect consumer rights. Consumer center emphasizes that what is illegal online must also be illegal. The DSA applies to all digital services, whereby the regulations vary depending on the size of the company. From February 24, 2024, smaller providers will also be included in the obligations.

The Federal Network Agency, which monitors compliance with the requirements and punishes possible violations, is

public office in Germany. At the same time, sales partners have to develop understanding of the new requirements. Consumer protection associations have the opportunity to work more efficiently as "Trusted Flagger" and thus create a central contact point for consumers: inside Consumer center Lower Saxony

claims to politics

The investigation makes it clear that online marketplaces must have a crucial responsibility in ensuring product safety. Better information from consumers: inside is essential to give them the security they deserve. The demands on politics are clear: it is time to use effectively to ensure security for digital services.

Overall, the current situation illustrates that there is still a lot of room for improvement in online shopping. Consumers: Inside, it is required to consciously inform themselves about their rights and to insist on the fact that market players assume the necessary responsibility. Because at the end of the day, secure products should be accessible to everyone - whether online or offline.

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OrtGotha, Deutschland
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