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Video chat advice: Brandenburg consumer advice center revolutionizes help!
The Brandenburg Consumer Center is now offering video advice to provide flexible support for consumer questions.
Video chat advice: Brandenburg consumer advice center revolutionizes help!
The Brandenburg consumer advice center has significantly expanded its advisory services and is bringing a breath of fresh air to support on all consumer issues. Because access to information about consumer rights is crucial, especially in rural areas or for people with limited mobility, the VZB relies on modern means of communication. Loud Barnim Current In the future, those seeking advice will also be able to receive advice via video chat. This digital form of advice complements existing offers such as the classic advice centers, the so-called Digimobile and telephone support.
What exactly is behind this new service? The advantages are obvious: direct visual contact in video chat creates a more personal atmosphere and viewing documents at the same time makes understanding easier. The decision to use this innovative form of advice is no coincidence. More and more people want flexible solutions to receive support with online purchases, debt collection services or insurance. Appointments for video consultation can be easily arranged online or via a service telephone on 0331 / 98 22 999 5 - from Monday to Friday, 9 a.m. to 6 p.m.
Wide range of topics
The Brandenburg Consumer Center offers a wealth of advice that is relevant for all age groups and situations. The offer extends to contracts and complaints on topics such as purchases, crafts, services or travel defects. Questions about digital media and telecommunications are also not neglected. The Digimobil can also be visited on site in over 30 municipalities.
Particular attention is paid to providing support with financial matters, such as retirement planning, loans and insurance. Those interested can also seek advice on topics such as energy consumption, healthy nutrition or specific questions for the German-Polish community. According to the information from MGS Brandenburg The helpers are always available to find individual solutions.
Not only active in Brandenburg
Similar concepts for consumer advice are also used in other regions. A positive example is offered by the North Rhine-Westphalia consumer advice center, which launched its mobile and digital advice approach in the Kleve district last year. With more than 2,000 requests processed, it is clear that targeted consumer advice is in demand in rural areas. Loud State of North Rhine-Westphalia Many citizens there also benefit from reliable support on consumer protection issues.
It can be said: With its expanded offering, the Brandenburg Consumer Center has taken a valuable step towards better accessibility and individual support. The newly offered video consultation offers both quick help and personal contact, making it easier for many people to claim their eligibility - no matter where they live.