Case chaos in Mallorca: vacationer finds the owner through Facebook!
Case chaos in Mallorca: vacationer finds the owner through Facebook!
Palma, Spanien - Vacation in Mallorca begins for many tourists at Palma Airport, but the arrival does not always go smoothly. An incident that recently made headlines concerned a German vacationer who accidentally opened the suitcase of a fellow traveler. She had taken the wrong suitcase off the bailiff, which led to a desperate search for the rightful owner. In a Facebook group, she was looking for someone who had flown from Frankfurt at 04:45 and also received the wrong suitcase. The case, large, black and with a lock, could ultimately be returned quickly. The community helped by offering helpful tips to avoid future confusion, such as attaching a colorful ribbon or choosing a striking case. The West reports of this incident and the supportive role of the social media group.
However, one would like to make sure that the luggage at the airport is not lost, it is advisable to be clear about the guidelines and rules. Especially on arrival at Palma Airport, where there are always luggage losses in the high season, you should be prepared. If you travel to Mallorca and do not find your suitcase on your baggage, you should immediately visit the Lost & Found switch (Equipaje Exteraviado), such as mallorca Magazine recommends. There the traveler has to fill out a Property Irregularity Report (PIR) to regulate the claims for reimbursement.rights of travelers and luggage loss
The Montreal Convention, which has been in force since 2001, regulates the rights and obligations of the flight passengers related to lost or damaged luggage. It is important to know these rules in order to be prepared in the event of damage. In the event of a late luggage, a damage report should be made within 21 days. Case that is missing for more than 21 days are considered lost. Without a PIR, the airline is not obliged to reimburse, as ra kotz explained.
In addition, the convention of the liability limits of the airlines provides information. This is about 1,131 Special Drawing Rights (SDR) per passenger, which currently corresponds to around $ 1,500. Passengers are entitled to compensation for lost or damaged luggage, but only once per person and not per piece of luggage. This is particularly relevant if several airlines are involved in a flight.
It is advisable for travelers to keep the luggage from the treasury from the luggage. The stored photo documentation of the content can also be helpful in the event of loss in order to assert claims. In the case of valuables, such as computers or jewelry, they are advised to carry them in hand luggage. Ultimately, it is crucial to act quickly in the event of a luggage problem and according to the specified procedures in order not to lose compensation claims.
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| Ort | Palma, Spanien |
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