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Hammer markets close: Datzetaler family fights for warranty claims!
Closure of the Hammer markets in the Mecklenburg Lake District: Impact of the bankruptcy on customers and employees.
Hammer markets close: Datzetaler family fights for warranty claims!
The closure of the Hammer markets in the Mecklenburg Lake District is causing great concern among employees and customers. Many feel strongly affected by the company's current insolvency. In a specific case, a family from Datzetal near Neubrandenburg expressed their dissatisfaction with the situation and poor communication from Hammer. After purchasing a fly screen for around 1000 euros in September 2024, it soon became clear that the guarantee could not be honored as promised.
On June 26, 2024, the Brüder Schlau group of companies filed for self-administration bankruptcy. This made the situation significantly more difficult for customers who rely on warranty service. The affected family wanted to make a warranty claim for the defective fly screen in July 2024, but received insufficient support. Instead of a quick repair, the company only offered adhesive tape - the family had to cover the costs for travel and working hours themselves.
Unclear warranty claims
The confusing situation makes it difficult for many customers to understand what happens next with their warranty claims. According to the information, the guarantee claim remains even after insolvency, but must be addressed as an insolvency claim to the administrator Dirk Andres from the law firm Andres-Partner in Düsseldorf. It remains unclear whether and how much the family will receive for the defective fly screen, as this depends on the bankruptcy estate and the ranking of creditors.
Several other customers report similar experiences and express their incomprehension about the lack of communication from Hammer. Despite repeated inquiries, they received hardly any feedback, only reassurances, which further increased their frustration. Hammer has not yet commented on the closures or layoffs in Mecklenburg-Western Pomerania.
Future challenges
The uncertainties associated with this bankruptcy affect not only individuals, but entire families who have trusted in the company's promises. The closure of markets in the region will have far-reaching consequences that will reverberate for a long time. It remains to be seen how the situation will develop for the affected customers and whether there will be better news from the company headquarters soon.