New opening of the post station in Mügeln: start problems after delay!

New opening of the post station in Mügeln: start problems after delay!

In Mügeln there is reason to be happy: On July 17, 2025, the new post station was finally officially inaugurated. But as with many new buildings, there were also some hurdles that delayed the use. The structure was completed six weeks ago, but the station could only be put into operation after another week, which was annoying for the residents.

The ceremonial inauguration particularly delighted the children of the "Sonnenflume" daycare center, which were surprised by DHL press spokesman Vincent Ackermann with a sweet package full of gummy bears. They wanted to show the little guests that the new station is also important for them.

The somewhat bumpy start

Despite the celebrations, the post station was not spared from the very beginning. The payment terminal, which is important for receiving payments, initially did not work properly. Users reported difficulties in contactless payment as well as problems with EC cards and smartwatches. These are all things that are of course particularly important in the digital age.

Regardless of these starting difficulties, the post office offers around 95% of the services of a regular post office, such as lvz.de reported:

• Expression of letter and package stamps
• sending and picking up packages, including returns
• throwing in letters and postcards
• Submission and storage service

However, there are some restrictions: For example, you cannot purchase beautiful brands for cards or letters, but only get QR code stickers. Likewise, oversized packages are not to be submitted via the station and registered mail with return receipt are also excluded. Customers should prepare for the fact that the package sizes are clearly defined by standardized dimensions (S, M, XL). A display informs about the dimensions for shipping.

innovative support and outlook

It is particularly practical that operating the station is also possible without a smartphone. For technology enthusiasts, however, there is the DHL app that can be used to support. In addition, a help function ensures that a service employee from Fürth can be contacted via a screen if there are questions or problems.

The consumer advice center also provided clarity with its offer because it offers legal first insights into postal and parcel affairs, but is not intended as a replacement for personal legal advice. If you have any doubt, you should also contact specialists here so as not to put on the wrong card. Further information is available on the website of the consumer center.

For the Mügelner, the new post office is an important step into the modern service society. All expectations are available, now it is to be hoped that the initial difficulties will soon be overcome and the station can reach new flights of height!