Change of flight: EU decides compensation after four hours!

EU reforms compensation regulations for flight delays: Passengers only receive the right to money from four hours.
EU reforms compensation regulations for flight delays: Passengers only receive the right to money from four hours. (Symbolbild/NAG)

Change of flight: EU decides compensation after four hours!

Deutschland - The EU countries have agreed to a controversial change in the compensation regulations for flight delays that could have significant effects on the rights of passengers. In the future, travelers should only be entitled to compensation after four hours of delay instead of three hours as before. This regulation applies to flights up to 3,500 kilometers; Flights from further distance are only compensated for a delay of six hours. Germany was overruled in this decision in the vote and voted against the change, whereby the federal government had spoken out to maintain the current three-hour rule.

The different compensation levels are regulated as follows: With a delay of three hours, there is a claim to 250 euros for flights up to 1,500 kilometers, 400 euros for flights of up to 3,500 kilometers and 600 euros for long -haul flights over 3,500 kilometers. Consumer advocates say that the new regulation could lead to fewer compensation for passengers. Airlines, on the other hand, argue that they are often unable to provide a replacement aircraft within three hours, which should theoretically justify the new regulation.

resistance and surveys

However,

A survey shows that 73 percent of passengers would be willing to accept a claim for compensation after five hours late. This could indicate a certain understanding of the challenges of airlines, but there is significant resistance to this reform in the European Parliament. MPs emphasize that they want to keep the current three-hour rule. A consent of the European Parliament is required for the final implementation of the new regulations.

In addition to the compensation, the Passenger Rights Regulation (VO (EG) No. 261/2004) regulate the rights of airline customers. This applies to all flights from an EU airport, regardless of the seat of the airline. In the case of arrival delays of at least three hours, passengers can request compensation between 250 and 600 euros, depending on the flight distance. The regulation also includes information and support services during long-term waiting times.

rights in the event of delays

It is important to consider the different compensation amounts in the event of delays:

  • 250 euros for flights up to 1,500 km
  • 400 euros for flights up to 3,500 km
  • 600 euros for long -haul flights over 3,500 km

A claim for compensation does not apply if the delay can be traced back to exceptional circumstances. In the case of departure delays of at least five hours, passengers have the right to do without the flight and retain the flight price.

The upcoming changes and their effects on passenger rights are a central topic of discussion within the EU and underline the challenges with which travelers are confronted. The reforms could not only reduce financial compensation, but also promote rethinking the responsibilities of airlines in difficult situations.

bnn.de that the European Union takes a step in one direction with this new regulation that could perceive some passengers as disadvantageous. The questions apply how much responsibility the airlines should take over and to what extent passengers can continue to insist on their rights in the future. There is comprehensive information on the topics of compensation and passenger rights at the Spiegel.de as well as the Consumerzentral.de

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