Caution! Fraudulent calls are camouflaged as a consumer center!

Caution! Fraudulent calls are camouflaged as a consumer center!

Düsseldorf, Deutschland - The Consumer Center NRW urgently warns of a wave of fraudulent calls that are currently increasing in North Rhine-Westphalia. Callers are incorrectly pretended to be representatives of the consumer advice center and promise profits, but they are coupled to the payment of 79 euros. The feedback from the consumer advice centers makes it clear that these phone calls never assume them, and recommends that the call called to put up immediately in such situations in order not to give the fraudsters any opportunity to obtain further information. The fraudsters use a Düsseldorf telephone number that is already on several lists and should be blocked.

It is particularly worrying that older people are often one of the victims of such telephone fraud. These perpetrators manipulate phone numbers to increase their credibility. In addition to the prospects of winning, fraudsters also try to deceive consumers with other tricks such as the urge to say "yes" on the phone. After such a call, unnecessary bills could flutter into the house that rely on supposedly orders. Reports that "yes" answers are processed in phone calls so that they are converted to accept the contract are increasingly common. Sacrifice are generally ignorant in this situation and have to actively act against these unauthorized claims, such as consumer center.

fraud stitches in detail

The consumer advice centers and also the Consumer service Bavaria point out that unauthorized advertising calls, so-called cold calls, are prohibited without the consent of the called. Despite these legal regulations, many people continue to fight the harassment of call center who try to move them to competitions, subscriptions or changes of provider. It is essential not to reveal any personal information and be skeptical about any promise.

In addition, it is usually the weaker groups, such as older people who particularly benefit, since perpetrators often take advantage of weaknesses such as forgetfulness or loneliness. The callers also take other roles, such as false police officers who want to blackmail money or valuables in emergencies. Here you use techniques to display real emergency numbers and to appear even more credible.

the right behavior in calls

In order to protect yourself from such attempts to fraud, experts advise you to note the following:

• hits immediately when the caller appears suspicious.
• ask for the name and company of the caller and write down this information.
• don't give personal or financial information on the phone.
• write down the date, time, number and details of the conversation.
• react to unauthorized invoices by contacting the consumer advice center or the Federal Network Agency.

those affected should also contact the police immediately in the event of a suspicion of fraud. Your message could help protect others from similar fraudsters and to hold the perpetrators into account.

For more information and support, websites such as www.polizei-beratung.de and www.eisser-ring.de