Camburg fight for digital town hall-where's the AI help?

Camburg fight for digital town hall-where's the AI help?

In Camburg, the city's digitization projects are in the starting blocks, but the way to the digital town hall is rocky. Carl Krumbholz, an important actor on site, expresses that it is still a long way until the city can fully exploit the digital possibilities. A lack of financial resources for hardware and software as well as technical support from a system administrator inhibits progress, such as mdr . Lack of time in the training of employees in dealing with new applications also helps to make digital progress progress more slowly than desired.

A future-oriented step is to develop AI-based software by the Digital Ministry, which should enable applications to create applications from paper templates. In theory, this innovation could make the administration considerably easier. Nevertheless, there are also critical voices: Peter Kleine, Mayor of Weimar, is skeptical about the project and thinks it is important to question the load -bearing capacity of such solutions. There is a risk that digitally completed forms in the administration will be printed out again, a problem that is already known in the BAföG application in the Free State.

The opportunities of artificial intelligence

artificial intelligence (AI) has found its way into today's world and is used in many everyday applications, for example in route planning or in weather forecasts. According to dataport , AI-based applications can independently solve problems and take on recurring tasks that thus share the administration employees more complex concerns. The introduction of such systems could not only increase efficiency, but also benefit the citizens, for example by leading chatbots through administrative portals and reducing waiting times.

Nevertheless, the dependence on large technology providers such as Microsoft, Google and Amazon, which together control 75 percent of the public cloud market, will be considered risky. These companies are only partially subject to German data protection, which could endanger the protection of sensitive data. It is therefore particularly important for municipalities to develop alternative solutions that ensure their digital sovereignty.

a way to the digital future

A recently published study by the "Ki in municipalities" (#koki) initiative underlines the need for further efforts in the field of digitization and the use of AI in municipal administration. This study not only illuminates the many opportunities that AI offers for local life, but also the associated fears and the need to handle these technologies ethically and legally well. The strengthening of data and AI competence in the administrations and an adaptable order framework are crucial for the success of these technologies.

A common understanding of artificial intelligence and their acceptance in society will be essential for the successful implementation of these digital strategies. The digitization of municipal general services must be promoted in order to meet the requirements of modern administration.