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New service times in the Gotha district office: How to reach us now!
From November 1, 2025, new service hours and telephone numbers for citizen concerns will apply in the Gotha district office.
New service times in the Gotha district office: How to reach us now!
From November 1, 2025, there will be decisive changes in the Gotha district office that are intended to improve the service for citizens. The new, fixed service times make it easier to visit the office and clarify concerns. In the future, the doors will be open from Monday to Friday from 8 a.m. to 12 p.m. In addition, the employees are available for discussions on Tuesdays and Thursdays from 1 p.m. to 5 p.m. These new times expand accessibility compared to pre-pandemic office hours, which is welcomed by many citizens. Loud Gotha Current Working with fixed appointments has proven to be extremely successful as it significantly reduces waiting and processing times.
The following applies to personal visits: Concerns are usually only processed after a prior appointment has been made. Anyone who comes to the office without an appointment can submit their request, but must expect longer waiting times. These new processes have proven successful over the past few months in order to better cope with the large number of people.
New service numbers for specialist offices
In addition to the new opening hours, the Gotha district office is also introducing a system of new service numbers for the various specialist offices. Some of the most important service numbers are:
- Innerer Service/Verwaltungsmodernisierung: 03621 214 786
- Kommunalaufsicht: 03621 214 787
- Rechnungsprüfungsamt: 03621 214 788
- Personalamt: 03621 214 157
- Amt für Bauordnung und Bauleitplanung: 03621 214 122
- Sozialamt: 03621 214 792
These changes are intended to make direct contact with the technically responsible staff easier and help ensure that concerns can be processed more efficiently.
Tips for making an appointment
Timely planning is particularly important these days. If you need an appointment at the district office or other authorities, you should be prepared for the fact that there may be waiting times for the appointment. This is precisely due to demographic change and the increase in the population in the region. As the Ravensburg Association reported, the new appointment bookings can now be made directly with the responsible clerks. It is advisable to check regularly for new appointments, as these are activated regularly.
Anyone who lives in Berlin can benefit from a practical online system for making appointments. Here, the city's booking system is organized in such a way that citizens can have their concerns processed at any citizen's office, even outside of their residential district. The website offers a detailed overview of all options Berlin administration.
With these innovations, the Gotha District Office shows that it takes the needs of its citizens seriously and ensures more transparency through clear structures and modern communication channels. A step that will certainly be followed by other cities and municipalities.