Thuringia strengthens consumer rights: New advice centers for rural residents!

Thuringia strengthens consumer rights: New advice centers for rural residents!

Something is happening in consumer advice in Thuringia! On July 17, 2025, the state announced that additional consumer advice centers would be launched. The goal? To support people in rural areas, especially in regions where there has been a lack of advice services. Ralph Walter, the head of the consumer center in Thuringia, announced that personal advice would be offered specifically in southern Thuringia, which should be a real benefit for the residents. Where exactly? The plan is to open new positions in the cities of Hildburghausen and Sonneberg. But when exactly the new advice centers will open their doors is still a mystery, as MDR reports.

Another highlight is the opening of an advice center in Schleiz, eastern Thuringia. This initiative is supported by financial resources from the federal state. In the coming year, around 10,000 personal consultations are expected in Thuringia - a number that shows that interest in consumer advice is very popular.

Extensive offers for consumers

The Thuringia Consumer Center is a central contact point that processes over 50,000 inquiries every year. Topics range from contracts and financial products to general consumer protection issues. The options are diverse: From personal advice in the advice centers to telephone or online support – there is something for everyone.

Consumers often ask questions about topics such as contracts, invoices, purchase defects and digital services. Complaints can also be submitted easily over the phone or using an online complaint form. It is important that the consumer advice center not only acts as an advisory body, but is also active in enforcing the law in the event of violations of consumer rights, as stadt-regional.de explains.

Additional information and support

The consumer advice center also offers a variety of information materials on various topics, including care, tenancy law and innovative projects such as photovoltaics. There are also educational offerings specifically designed for schools to promote awareness of consumer rights.

For those who want to help, there are opportunities to support through donations or volunteer work. This means no one is left behind and the advisory services can be continuously optimized. The contact options and the opening times of the advice centers are available at any time on the Thuringia Consumer Center website.

Overall, it can be seen that Thuringia is working hard to improve consumer advice. The country not only wants to create better access to information, but also actively strengthen the rights of consumers in order to enable them to have a good handle on dealing with contracts and services.