Thuringia strengthens consumer rights: New advice centers for country residents!

Thuringia strengthens consumer rights: New advice centers for country residents!

In Thuringia, something happens in consumer advice! On July 17, 2025, the country announced that additional advice centers of the consumer center will be launched. The goal? To stand by people in the country, especially in regions where there has been a lack of advice. Ralph Walter, the head of the consumer center in Thuringia, announced that personal consultations are offered especially in South Thuringia, which should be a real profit for the residents. Where exactly? The opening of new positions in the cities of Hildburghausen and Sonneberg is planned. But when exactly the new counseling centers will open their doors is still a mystery, as MDR reported.

Another highlight is the opening of a counseling center in Schleiz, East Thuringia. This initiative is supported by financial resources in the state. In the coming year, around 10,000 personal consultations in Thuringia are expected - a number that shows that interest in consumer advice is very popular.

Extensive offers for consumers

The Thuringia Consumer Center is a central point of contact that processes over 50,000 inquiries annually. The topics range from contracts and financial products to general questions about consumer protection. The possibilities are complex: from personal advice in the advice centers to telephone or online support - there is something for everyone.

Often consumers ask questions about topics such as contract conclusions, invoices, merchants and digital services. Complaints can also be submitted easily via the phone or an online complaint form. It is important that the consumer advice center not only acts as a advisory point, but also actively in the case of violations of consumer rights, as [stadt-regional.de] (https://stadt-regional.de/bundesland/thueringen/ consumer center-thueringen/).

additional information and support

The consumer center also offers a variety of information materials on various topics, including care, tenancy law and innovative projects such as photovoltaics. There are also educational offers that are specially designed for schools to promote awareness of consumer rights.

For all those who want to help, there are opportunities to support donations or volunteer work. So nobody falls by the wayside, and the advisory services can be continuously optimized. The contact options as well as the opening times of the advice centers are available at any time on the website of the Thuringia Consumer Center.

Overall, it can be seen that in Thuringia there is a lot of work on improving consumer advice. The country not only wants to create better access to the information situation, but also actively strengthen the rights of consumers in order to enable them to have a good knack when dealing with contracts and services.