President Lemke gives hope: Cottbuser transfers stall!

President Lemke gives hope: Cottbuser transfers stall!

In today's consumer landscape, free test offers are the racers. They enable consumers to discover services and products without having to pull out the wallet. But this also results in legal sticking points that many do not have on the screen. Consumers need to know exactly what rights and obligations they have when they conclude such offers. As [Consumeranwalt-online.de] (https://www.verusverglanwalt-online.de/blog/artikel/rechtslage-kostenlose- Testorband-kuendung), it is essential to understand the conditions.

From March 2022, a new consumer protection law came into force in Germany, which limits the minimum term of contracts from free test offers to 24 months. This change has the goal of better protecting consumers, as can be read. In addition, contract extensions may only be carried out with the express consent of the users, which forces many companies to rethink their practices.

information and clarity required

Another point is the obligation to provide information: You are obliged to inform you clearly and understandably about all conditions, which often does not happen sufficiently. Unclear termination conditions and the practice of automatic extensions, which provide many users with problems, are particularly criticized. A termination button on provider websites could at least defuse a part of the challenges because it would enable simple and user-friendly termination.

Available also a judgment by the European Court of Justice is also causing excitement, which deals with the right of withdrawal in subscriptions. As reports sbs-legal.de, the consumer must be clearly informed about the paid transition after a free test phase. The judgment concerns a case in which a user had a 30-day free test subscription. If this was not terminated in time, the test phase ended.

rights of consumers

The rights of consumers are clearly defined: they have the right to informational transparency, timely termination and the possibility for extraordinary termination, for example in the event of price increases or significant changes to the contractual terms. This is important so that you do not tap into the "subscription trap", which is often discussed in Austria. The Association for Consumer Information (VKI) has requested an additional right of cancellation if a free offer is transferred to a paid - a conscious and simultaneous maintenance of consumer rights.

consumers are therefore well advised to study the contract details carefully and to keep an eye on the notice periods. A too late action can lead to getting into an unwanted payment. In summary, it can be said: Clear communication of the conditions is the key to avoid unpleasant surprises, and the new regulations do the rest to strengthen the back.

Developments related to free test offers and consumer protection are a hot topic that will certainly cause a stir in the coming months. It is to be hoped that measures will continue to be taken to give consumers a clear orientation.