Act quickly in an emergency: This is how you choose the right emergency number!

Act quickly in an emergency: This is how you choose the right emergency number!

Henning-von-Tresckow-Straße 9-13, 14467 Potsdam, Deutschland - in Potsdam, a lot is going on today, June 30, 2025. In the past few days, the city has reported various incidents that range from accidents to burglaries. While such messages are always worrying, the question also arises as to how to behave in an emergency. It is important to have the right emergency numbers in mind in order to be able to react quickly.

In Germany, the basic rule is considered to choose the emergency number 112 while the 110 in the case of dangerous situations for your own or strangers. It is therefore an advantage to memorize the differences.

emergency call behavior correctly implement

In an emergency, not only the right number is important, but also the behavior on the phone. Stay calm and answer the five W questions: who calls? What happened? Where did it happen? How many are affected? Wait for questions. These steps can be crucial for the success of the assistance. In the case of complicated emergencies, such as poisoning, there are even special numbers such as the poison emergency call at 19240 .

You should also provide first aid and always remain at the scene in order to be able to collect important information. Another note: After an emergency, it is advisable to take medical help and seek psychological support. It is often not only the injury itself, but also the mental burden.

different emergency numbers at a glance

In Germany, various emergency numbers are available to you that are tailored to different situations. Here is an overview:

These emergency numbers are valid nationwide and the calls are free of charge, including public telephones. Another practical tip: With the emergency call app "Nora" you can make emergency calls and transmit your location, which can be extremely helpful in emergency situations.

In the future, it will be even more important to familiarize yourself with the emergency numbers in order to be able to act properly in critical situations. In an emergency, minutes count and every second can be decisive.

For more information on emergency numbers and the correct behavior in emergency situations, visit the page The phone book and find out about who is the contact for you in the respective district. Stay safe and remember - quick help counts in an emergency!