A new wind in the DVZ: Hubert Ludwig leads the digital future of Mecklenburg!

A new wind in the DVZ: Hubert Ludwig leads the digital future of Mecklenburg!

On November 1, 2025, Hubert Ludwig will take over the management of the data processing center Mecklenburg-Vorpommern GmbH (DVZ M-V). The change was decided by the supervisory board and comes after Uta ankle was dismissed. Ludwig brings extensive experience with him, having worked as managing director of the DVZ for 18 years. He therefore knows the structures of public IT in Mecklenburg-Western Pomerania very well. The return of Hubert Ludwig is seen as crucial for the realignment of administrative digitalization, which has been the responsibility of the Ministry of Finance and Digitalization since July 2025. Finance and Digitalization Minister Dr. Heiko Geue describes Ludwig as a leader who has strategic foresight and a clear understanding of the challenges of digital administration.

Again Official mirror says the DVZ plays a key role in the country's digital future, especially in the areas of IT security and e-government solutions. The chairman of the supervisory board, Dr. Carola Voß said she was positive about the reorganization of the staff and at the same time thanked Uta Knuckle for her efforts so far. The change at the top is intended to further strengthen the cooperation between the state, municipalities and the DVZ in order to advance the digital transformation of the state administration quickly, securely and in a way that is close to the citizens.

Digital solutions in Germany

Germany has set itself the goal of promoting digitalization in public administration. Citizens are increasingly looking for digital solutions for dealing with authorities. According to a survey by Bitkom from 2024, people need an average of 2.5 hours for a personal visit to the authority - 48 minutes of which are spent waiting and 36 minutes are spent on processing. For comparison: Estonia will have digitalized all administrative services as early as 2024, including even divorce applications. This country uses the X-Road system, introduced in 2001, which allows citizens to receive a digital identity at birth for online administrative transactions.

The digitalization of administration is also a high priority in the Netherlands. The Dutch have been using a digital identity to carry out online authentication since 2003. Applications, such as for child benefit or tax returns, can be completed easily and conveniently online. Austria plans to extend locally implemented digital solutions to all administrations. The Vienna Public Employment Service, for example, has implemented a visitor control and queue management system to reduce long waiting times.

In the USA, the digital landscape of administration is also diverse. During the U.S. Digital Service strives to modernize aging federal IT systems, the Wilmington License Plate Agency has implemented software-based queue management to make service more efficient for citizens. In the United Arab Emirates, however, citizen offices are referred to as “Customer Happiness Centers”, which underlines the great importance placed on customer satisfaction.

These international examples illustrate how important it is that the digital transformation in administration is further advanced in Germany in order to offer a modern and effective service to citizens.