Post-chaos in Ueckermünde: Citizens are waiting for letters for weeks!

Post-chaos in Ueckermünde: Citizens are waiting for letters for weeks!

in Mecklenburg-Western Pomerania there is currently a big mess of posting. In rural areas such as Ueckermünde and Eggesin, citizens complain about massive gaps in postal supply. Many of them are waiting for important letters for days, especially official sheets that are necessary for relevant appointments. The situation is so tense that complaints at Deutsche Post often remain without the hoped -for reaction. According to [n-tv] (https://www.n-tv.de/regionales/Mecklenburg-Vorpommern/persalnot-briefkaesten-in-ueckende-leben-leerm-leerm-article25897166.html), the reasons are primarily to be found in the lack of personnel and an increase in the shipment volume.

The pastor Susanne Leder from Ueckermünde describes that she has to wait for letters, some of which will be bundled for over two weeks. This becomes a tremor for those affected, especially when it comes to deadlines such as invoices. "I feel abandoned by Deutsche Post," she complains. Their displeasure is reflected in a general frustration that not only affects Ueckermünde, but also other regions such as Wismar and parts of Nordwestmecklenburg, where the deliverers fight with more than two weeks of delay, such as NDR reported.

background and current challenges

Deutsche Post has confirmed that the delivery currently does not meet the usual standards and admits that lack of staff and unexpectedly high sick leave tighten the situation. A spokesman for the post office informed that new employees have been hired since the beginning of June, but the familiarization of which still takes time. At the same time, it became clear that the forecasts about the number of letters to be sent were incorrect in the run -up to Christmas, which led to the overload of the existing deliverers.

In Wismar, for example, even deliverers from Schleswig-Holstein were brought to support, but they often do not manage to keep up with the local colleagues. The large number of advertising letters also tightened the problem because they were not foreseen. The hope of Deutsche Post to master these challenges within a week remains more in the floating.

increasing complaints

The frustration of postal customers can also be seen in alarming figures: In 2023, the Federal Network Agency has an increase in symptoms of post -supply to a total of 44,406, which corresponds to an increase of almost 7% compared to 2022. This is not only an expression of dissatisfaction, but also an indication that the problems sit deeper than it appears at first glance. 89% of these symptoms were directed against DHL and Deutsche Post, with defects in delivery, closed branches during opening hours and insufficiently emphasized mailboxes are the most common reasons, such as [Heise.de] (https://www.heise.de/news/wenig-personal-ankordzahl-an-musten-meimer- Mehr-frust-ueber-post-10309443.html) reports.

The Federal Network Agency has announced that it will initiate an occasion tests in certain regions such as Bochum and Hamburg due to the high number of complaints. Even if Deutsche Post emphasizes that the number of symptoms is low compared to the letters sent over 12 billion, the increase in the symptoms shows an alarming picture of the current delivery situation. However, the city and its citizens hope that the restructuring measures of Deutsche Post will soon bear fruit and that the gaps will be finally closed in the posting.