ICE albaum: 11 hours on the train, travelers stranded to the last biscuit!

ICE albaum: 11 hours on the train, travelers stranded to the last biscuit!

A disaster under the tracks: Travelers in the ICE from Paris to Berlin had to take a real test of patience on July 6, 2025. The train was supposed to arrive at Berlin Central Station at 8 p.m., but it turned out differently. Instead, the passengers waited four hours longer and even had to travel towards Stendal, while the mood on the train was increasingly heated up, as the Berliner Zeitung

The train started in Paris on time at 9:55 a.m., but the travelers were gradually informed about numerous delays and detours. First the train stopped on the track due to a fire, later it turned out that trees had fallen on the tracks. The travelers were on the train for over eleven hours, while they had to deal with severely limited meal options. There was yawning emptiness in the bortrest restaurant, and the snakes at the kiosk were long because most food was quickly out of print.

wait without end

The location continued to escalate in Stendal, where stranded cars blocked the track. Information from the railway was in short supply in the Situation, which only intensified frustration among travelers. From a culinary point of view, the passengers had to grip with rationed water and uncomfortable snacks such as cookies, which put the patience of many to the test. The train finally rolled into Berlin at 10 p.m. According to Deutsche Bahn,

For terrible travel experiences, there is the opportunity to apply for compensation. The train offered travelers a reimbursement of 50 percent of the fare, with some, like the author of the incident, opted for a voucher. Details for the sending of the applications can be found at Bahn.de . For this, those affected must send their tickets, receipts and the corresponding form either by post to DB Dialog GmbH or directly in a DB travel center.

A look at the passenger rights

Similar to other delays, the passenger rights, which also apply to travelers with the Germany ticket - apply - albeit with restrictions. In this way, passengers who travel with a Germany ticket cannot usually switch to a long -distance train. In the event of delays that are more than 60 minutes, there are exceptions that enable reimbursement of the costs for a long -distance transport card up to 120 euros, such as the Consumer center explained.